You ask, we answer

There is a lot of misinformation about guaranteed rent services. We have compiled here the most frequently asked questions that we have had over the years.

How do I determine the appropriate rent for my property?

Setting the right rent ensures the property is competitive and attracts reliable tenants without undervaluing your investment.

At Amalida Properties, we carry out a detailed market appraisal by comparing similar properties in your area, assessing condition, amenities, and demand. 

What services does a letting agent provide and what are the costs?

We offer Full Management Lettings which includes everything from marketing to maintenance coordination.

For family lets, our fee is 12% of the monthly rent, plus a one-off tenant set-up fee of 6% of the annual rent. 

For HMOs, our fee is 14% of the monthly rent, plus a one-off tenant set-up fee of 6% of the annual rent.

There are no hidden charges, and we don’t charge VAT.

How are tenants vetted and selected?

We use a professional referencing service to assess tenant affordability, employment status, credit history, and rental references. We only recommend tenants who meet our strict criteria to minimise the risks.

What legal responsibilities do I have as a landlord?

We ensure full legal compliance by arranging safety certificates (EICR, Gas Safety, EPC), protecting deposits, serving the correct documents, and keeping you informed of changes in legislation like Renters Reform. We manage this on your behalf under our full management service.

How are maintenance and repairs handled?

We manage repairs using qualified tradespeople and keep you informed of all issues. For example, if a boiler fails, we arrange a prompt call-out and keep you updated with quotes and outcomes. We can also set an approval threshold to speed up small repairs.

What happens if a tenant fails to pay rent?

We act quickly – contacting the tenant immediately, issuing notices if required, and advising on legal steps when necessary. We also provide monthly statements to keep you informed. For example, if rent is missed on the 1st, action begins by the 3rd day.

Can I terminate the agreement with my letting agent if needed?

Yes – our contracts include clear termination clauses. We require written notice (usually 2 months) but always aim to part on good terms and support a smooth handover. We’re transparent about notice terms before you sign up.

How often will property inspections take place?

We carry out inspections every 3 to 6 months, depending on the tenancy. We provide a report with photos and action points if needed. 

How is rent collected and when do I receive it?

We collect rent monthly and transfer it within 3 working days of receiving it, minus our fees and any authorised costs. You’ll also receive a monthly statement and annual summary for tax purposes.

What insurance do I need as a landlord?

Appart from building insurance, we recommend landlord liability cover, legal expense insurance and rent insurance. If your property is furnished, contents insurance is also advised. We can refer you to trusted providers if needed.

What are landlord responsibilities in the UK?

Landlords have a legal duty to provide a safe, well-maintained, and habitable home for their tenants. This includes ensuring the property meets health and safety standards, such as having working smoke alarms, annual gas safety checks (if applicable), and a valid Electrical Installation Condition Report (EICR). An Energy Performance Certificate (EPC) rated E or above is also required to let most properties.

Beyond safety, landlords must protect tenant deposits in a government-approved scheme and serve key documents like the How to Rent guide, EPC, and prescribed information. You’re also responsible for dealing with repairs to the structure, plumbing, heating, and electrics, even if you have a managing agent in place.

Failing to meet these responsibilities can result in fines, restrictions on regaining possession, and potential legal action. At Amalida Properties, we take on these responsibilities under our full management service to give landlords peace of mind.

How to evict a tenant legally?

Evicting a tenant in the UK must be done through the proper legal process, otherwise you risk accusations of illegal eviction. The two most common routes are a Section 21 notice (no-fault eviction) and a Section 8 notice (when the tenant has breached the tenancy agreement, such as rent arrears or anti-social behaviour).

To use a Section 21, you must provide at least two months’ notice and ensure all compliance documents were served correctly at the start of the tenancy. For Section 8, the notice period depends on the grounds used—for rent arrears, it can be as little as two weeks. If the tenant doesn’t leave after the notice expires, you must apply to the court for possession.

The process must be carefully managed to avoid delays or having your claim struck out. That’s why we support landlords with compliance and legal coordination if eviction becomes necessary.

This is prior to the Renters’ Rights Bill comes into effect later in the year

What is the Renters' Rights Bill?

The Renters’ Rights Bill—also known as the Renters (Reform) Bill—is a proposed change to UK housing law aimed at creating a fairer private rented sector. Its headline reform is the abolition of Section 21 ‘no-fault’ evictions, meaning landlords will no longer be able to end tenancies without providing a valid reason.

The bill also proposes a move to open-ended tenancies (removing fixed terms), a strengthened Section 8 process for legitimate evictions, and a new Private Renters’ Ombudsman to resolve disputes. Additionally, it introduces requirements for landlords to register their properties on a national portal.

While not yet law, the bill represents a major shift in landlord-tenant relations. We stay up to date on all legislative developments and ensure our landlords are informed and compliant.

How to increase rent legally?

To increase rent legally, you must follow the correct procedure based on the type and stage of the tenancy. If the tenancy is periodic (rolling monthly), you can use a formal Section 13 notice to propose a rent increase, giving at least one month’s notice. The new rent must be fair and reflect market conditions.

For fixed-term tenancies, rent can only be increased if the tenancy agreement includes a rent review clause, or at the point of renewal with the tenant’s agreement. It’s best practice to discuss any proposed increase with the tenant first, especially in today’s sensitive market.

At Amalida Properties, we conduct annual rent reviews as part of our full management service. We assess the local market and tenant circumstances before advising on an appropriate and legally compliant rent adjustment.